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  1. Replies
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    Sticky: The Servers were restarted and Chat is available...

    The Servers were restarted and Chat is available again!
  2. Replies
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    62,472

    Sticky: Update: We will restart the servers in a few...

    Update: We will restart the servers in a few minutes, to address the chat issues.
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    Sticky: Thank you for the reports. I contacted our IT in...

    Thank you for the reports. I contacted our IT in regards to the chat issues and we are working on it.
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    I am afraid you will have to wait for the next...

    I am afraid you will have to wait for the next maintenance for the building to get unstuck.

    Sometimes it helps to have all members leave the guild province for no less than 15 minutes (and ALL of...
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    Hi Oraclix, due to the changes to support portal...

    Hi Oraclix, due to the changes to support portal you would have to have the supporter role to have the missing rewards investigated further.

    Players can gain the supporter status in different...
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    Hi Oraclix. I do believe this happened because...

    Hi Oraclix.

    I do believe this happened because you had a level up while you handed in a bunch of quests. When a level up happens and you continue to hand in the quests, the reward calculation will...
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    Hi Arcwoddel, ...

    Hi Arcwoddel,

    http://forum.clb.heroes-online.com/threads/3455-Deutscher-Support-wird-umgestellt

    Can you please re-post your thread in English if you want to continue updating it?

    I will...
  8. Sorry Mentalmoo, at this point I really can not...

    Sorry Mentalmoo, at this point I really can not say :(

    But we are aware about your concerns and hunger for information and I will forward it again.
  9. At the moment we simply have no information that...

    At the moment we simply have no information that we can share, as a lot is going on in the background. We need to wait for green light before we can share verified information. So we are all in the...
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    Hi SerenityNow, Are you sure you are using the...

    Hi SerenityNow,

    Are you sure you are using the correct Login (Google+, Armorgames, Kongregate, Steam, Uplay, Facebook)?

    I am suspecting you tried to log in with the wrong registration and this...
  11. I guess that would be up to the players if they...

    I guess that would be up to the players if they are willing to share that information ;)
  12. Thanks for the update, I am glad to hear that the...

    Thanks for the update, I am glad to hear that the matter is resolved :)
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    Good to hear, thank you for the update :)

    Good to hear, thank you for the update :)
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    Hi MaximoTheGreat I will have a closer look...

    Hi MaximoTheGreat

    I will have a closer look and get back to you in private message. Thank you for the report.
  15. Hi Wack, I am going to send you a PM ;)

    Hi Wack,

    I am going to send you a PM ;)
  16. Hi Wack, Did you have enough room available to...

    Hi Wack,

    Did you have enough room available to obtain them?

    Have you tried a relog yet to see, if this makes them show up?
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    Thank you for sharing, I will forward your...

    Thank you for sharing, I will forward your suggestions :)
  18. Thanks for sharing :)

    Thanks for sharing :)
  19. Awesome, thank you for sharing :) Looking...

    Awesome, thank you for sharing :)

    Looking forward to watch more videos!
  20. Hi ThunderStormZ, We had a maintenance today,...

    Hi ThunderStormZ,

    We had a maintenance today, did this bring any improvements?

    Also, are those 5 computers all connected to the same router/network? If yes, it might also help to completely...
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