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Type: Posts; User: MOD_RedMage

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  1. Replies
    1
    Views
    2,840

    Hi sigris68, Not normal, this is a issue,...

    Hi sigris68,

    Not normal, this is a issue, thanks for comunicate us and please, submit a ticket to support team with this question too, when you have free time, thank you.
  2. Thread: prowess

    by MOD_RedMage
    Replies
    1
    Views
    2,637

    Hi sigrist68, You saying that achievement...

    Hi sigrist68,

    You saying that achievement can't be concluded? Thank you for your report, I can forward it to the appropriate teams, but If you have a moment please, submit a bugreport to support...
  3. Replies
    1
    Views
    2,619

    Hi Shingary, Keep in mind the devs team works...

    Hi Shingary,

    Keep in mind the devs team works in high priority to solve all bugs and problems with game, If you have loses with a bug, please submit a bugreport to our support team in this mail...
  4. Thread: lag

    by MOD_RedMage
    Replies
    3
    Views
    2,394

    Hi sigrist68, Thank you for your report, I...

    Hi sigrist68,

    Thank you for your report, I will forward it to the appropriate teams and they will take a look at this, but If you have a moment, please, try to clean you browser cache and tell us...
  5. Thread: T13 Awards

    by MOD_RedMage
    Replies
    16
    Views
    12,093

    Hi Aleska, Keep in mind that some sets can...

    Hi Aleska,

    Keep in mind that some sets can only be found in specific locations, so it is recommended that participate in raids and expeditions with your guild friends also ;)
  6. Replies
    2
    Views
    3,530

    Thank you for letting us this information, I will...

    Thank you for letting us this information, I will forward this to appropriated teams, if you have losses for disconnections or login issues, please, submit a ticket to our support team and they will...
  7. Hi Gabe, We apologize for any inconvenience...

    Hi Gabe,

    We apologize for any inconvenience that may be having, our developers work hard to fix all possible issues and prevent them from reappearing, so we need to gather as much information as...
  8. Thread: Buggy game

    by MOD_RedMage
    Replies
    15
    Views
    5,307

    Hi all, Thank you for your report, I will...

    Hi all,

    Thank you for your report, I will forward it to the appropriate teams.
    Apologies for the inconvenience.
  9. Hi all, Thank you for your report, I will...

    Hi all,

    Thank you for your report, I will forward it to the appropriate teams.
    Apologies for the inconvenience.
  10. Replies
    2
    Views
    2,201

    Hi all, Thank you for your report, I will...

    Hi all,

    Thank you for your report, I will forward it to the appropriate teams.
    Apologies for the inconvenience.
  11. Thread: Buggy game

    by MOD_RedMage
    Replies
    2
    Views
    2,182

    Hi all, Thank you for your report, I will...

    Hi all,

    Thank you for your report, I will forward it to the appropriate teams.
    Apologies for the inconvenience.
  12. Replies
    35
    Views
    14,341

    Hi all, Thank you for your report, I will...

    Hi all,

    Thank you for your report, I will forward it to the appropriate teams.
    Keep in mind that on weekends it becomes more difficult to perform maintenance to correct these issues, but our team...
  13. Thread: Title?

    by MOD_RedMage
    Replies
    8
    Views
    4,118

    Hi all, Keep in mind that our developers work...

    Hi all,

    Keep in mind that our developers work with high priority to solve bugs and technical issues in game, but this is not an easy job that can be done in minutes, any bug or error you have,...
  14. Replies
    10
    Views
    8,756

    Thank you for your report, If you have a moment...

    Thank you for your report, If you have a moment please submit a bug report to our support team and they will investigate it contact.support.en@heroes-online.com
Results 1 to 14 of 14

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