Page 2 of 2 FirstFirst 1 2
Results 11 to 18 of 18

Thread: Ver 176 only allow 1 player per household to play.

  1. #11
    Community Team BB_Eraya's Avatar
    Join Date
    Aug 2014
    Posts
    2,110
    Server
    DE01
    Hello Sorhai,

    Like I said; your ticket will get handled, but the support team is working all the backlog from the login issues. A lot of players did send tons of tickets instead of only 1, so the amount of tickets to reply is/was massive. So thank you for your patience, you will get a reply soon.

  2. #12

    Join Date
    Sep 2014
    Location
    Singapore
    Posts
    79
    Server
    DE01
    Its going to be 3 weeks do I still wait for them or fill in another ticket BB Eraya?

  3. #13
    Community Team BB_Eraya's Avatar
    Join Date
    Aug 2014
    Posts
    2,110
    Server
    DE01
    Hi Bloom,

    Please wait, I gave you permission to play together while your ticket is pending so you won't get banned. Thank you!

  4. #14

    Join Date
    Nov 2014
    Posts
    103
    Server
    DE01
    hi I want ask this same ip is when we play on 1 pc 2 ppl or there no problem when we have 2 laptops whit same internet connection coz i play a ot whit my friend sometime my home sometime his home but we have 2 laptops is it problem or we need send ticket too

  5. #15

    Join Date
    Dec 2014
    Posts
    56
    Server
    DE01
    Hiya BB_Eraya

    Thanks for your permission but sadly the game did not give me permission When my grandchild tried to log in my character would hang and a error message would appear " Session invalid, please relog" and when I relog my grandchild's character would have that message.

  6. #16

    Join Date
    Sep 2014
    Location
    Singapore
    Posts
    79
    Server
    DE01
    Sorry I mean " Session invalid, please restart "

  7. #17
    Community Team BB_Eraya's Avatar
    Join Date
    Aug 2014
    Posts
    2,110
    Server
    DE01
    Hi EviLbg.

    Yes please send in a ticket as well.

    @Bloom/Sorhai; This error has got nothing to do with you both playing on 1 IP address, don't worry.

  8. #18

    Join Date
    Dec 2014
    Posts
    56
    Server
    DE01
    its coming to the 3rd week and yet Bloom and I have not heard anything from the support team and we still can't play together. On that note I wish to thank you guys on coming up with this nice game and wish you all the best in your future developments.

Page 2 of 2 FirstFirst 1 2

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Ubisoft uses cookies to ensure that you get the best experience on our websites. By continuing to use this site you agree to accept these cookies. More info on our privacy.