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Thread: Can't use 3 day combo shard

  1. #1

    Join Date
    Jul 2015
    Posts
    1
    Server
    DE01

    Can't use 3 day combo shard

    The combo shard that I bought (for zero) as part of an early quest. When I click it, nothing happens.

    (Hero: GallantOne)

  2. #2

    Join Date
    Oct 2014
    Posts
    57
    Server
    DE01
    same here,i have a lower level hero who still has it in inventory,cannot use,cannot store,cannot sell,cannot even trashcan it,any other option left?

  3. #3

    Join Date
    Nov 2014
    Posts
    574
    Server
    DE01
    There was information about the 3day combo shard in the changelog : forum.clb.heroes-online.com/threads/5211-Changelog-Version-178

    If you are a lower level player and are having problems please contact support, you can reach support from your main log in page via the support tab

  4. #4
    Jollene's Avatar
    Join Date
    Nov 2014
    Posts
    21
    Server
    DE01
    Please don't tell us to contact support, they want answer anytime soon, they just replied to my mail fro 12.06. now!!! They should just check this forum and solve the problem. They should make the shards we already bought usable or at least make them removable, now they just sit there in inventory and we can neither use them nor remove them!!!

  5. #5

    Join Date
    Jul 2015
    Posts
    1
    Server
    DE01
    I have the same problem...

  6. #6

    Join Date
    Jul 2015
    Posts
    2
    Server
    DE01
    I have it stuck in my inventory without being able to use it nor sell it as well.

  7. #7

    Join Date
    Jul 2015
    Posts
    1
    Server
    DE01
    Same problem here.. I cant equip or sell..

  8. #8

    Join Date
    Oct 2014
    Posts
    126
    Server
    DE01
    same problem with a new heroe
    Endly it matched yesterday ...

  9. #9

    Join Date
    Jul 2015
    Posts
    2
    Server
    DE01
    It was fixed for several people after the patch yesterday. Thank you!

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