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Thread: Hero seal missing bug

  1. #1

    Join Date
    Oct 2014
    Posts
    4
    Server
    DE01

    Hero seal missing bug

    Hello,

    I like to keep hero seal to buy a new character, so i was aiming at 4000 hero seal.

    on august 26 i was at maybe 2500-3000 hero seal, and today august 28 im at 41 hero seal on both my hero.

    But i didnt buy anything ( unless i missclick something ??) please can you check my account and tell me what happened.


    Alex

  2. #2

    Join Date
    Oct 2014
    Posts
    4
    Server
    DE01
    I didnt pay for this hero seal, i won them in game.
    But i still Wonder what happen.

    I want to open ticket with moderator about this, but cant find how to do... can anyone tell me ?

  3. #3

    Join Date
    Nov 2014
    Posts
    574
    Server
    DE01
    Please contact support, they will investigate and see what happened

  4. #4

    Join Date
    Oct 2014
    Posts
    50
    Server
    DE01
    That's interesting... one of my heroes recently wound up with the "increased gold limit", but I do not remember clicking on the prompt, even though I've seen it many times. It's probably an unacknowledged bug.

  5. #5

    Join Date
    Oct 2014
    Posts
    17
    Server
    DE01
    Hello, hello!

    It happened to me as well, unfortunately.
    My HeroSeals are gone, but I don't want to spend them...
    I already reported this issue to the support, but nothing answered yet.
    In the meantime of frozen screen you made a misclick, but the result is only that your Heroseals are gone.
    Same and disgusting politics that there is no safety popup question when you buy something.
    I think would be better if Hero Seals only spendable only in shop!
    Thank you!

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