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Thread: Allowed before VISA, now is rejected?

  1. #1

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    Allowed before VISA, now is rejected?

    The card is active, have amount of money, i was used it before 2 weeks about. Now the site rejected the same card.

  2. #2
    Community Team BB_Eraya's Avatar
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    Hi Elanmorin,

    Please contact your bank about issues with your creditcard, they will be able to tell you exactly why your card is being declined somewhere.

  3. #3

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    The problems is not in the card. For some reason only this site rejected it now.

  4. #4

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    so i can send u the number to see what the problem i guess its speccialy rejected from the site. I think that coz i tried to buy starter package for another account.

  5. #5
    Community Team BB_Wolfberry's Avatar
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    Hello H3-BG,

    I would recommend to contact our support in this case, so they can have a closer look
    Last edited by BB_Wolfberry; 18.12.15 at 17:53.

  6. #6

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    So idk what happen, now im banned for multuply accounts. So is not allowed to have more than one account?

  7. #7

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    id ask here to can asweared with solution, but it going worst, rofl... now im banned, so thank u

  8. #8
    Community Team BB_Wolfberry's Avatar
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    I am sorry to hear that H3-BG but I am afraid you will have to contact support to clarify this situation.

    It is indeed not allowed to have more than one account, as is explained in the Code of Conduct as well:

    Multiple accounts/account swapping
    Each user is allowed one account per server. If several users are playing Might & Magic Heroes Online from the same PC/internet connection you must inform Support in advance.

    You are allowed to play cooperative battles with your friends and family, even though you are all using the same IP.

    Account swapping is forbidden. You are not allowed to let somebody else play the game for you or to pass your login details on to a third party.
    Source: http://forum.clb.heroes-online.com/t...t-and-forum%29

  9. #9

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    That information is expected to be somewhere at the front page.

  10. #10

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    Visa is not working - do not use it. Use some shit a la paypal. Perhaps this will work.

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