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Thread: guild leader is baned

  1. #1

    Join Date
    Oct 2014
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    15
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    DE01

    Exclamation guild leader is baned

    Hello.i want to report that ordo mortis guild leader was baned and he dont know way.please contakt whith skelia or iskel.tnx

  2. #2

    Join Date
    Jun 2015
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    2
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    DE01
    En francais.
    Dans notre guilde Ordomortis les chefs legitimes ont été banni suite au dernier upgrade.
    Merci de retablir les accès de KingofMac et Skelia.
    Itialuz

  3. #3

    Join Date
    Mar 2016
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    101
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    Let him contact support to clarify this issue: http://clb.heroes-online.com/en-US/support

  4. #4

    Join Date
    Oct 2014
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    It has already been done...
    I am waiting for a answer, since 3 days

  5. #5

    Join Date
    Mar 2016
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    101
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    Did he receive a ticket number? If not, let him check his spam folder or contact support again.

  6. #6

    Join Date
    Oct 2014
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    11
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    DE01
    Yes
    [Ticket#2016111510000135]

  7. #7

    Join Date
    Oct 2014
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    We really would like him to return. He, with others, did build the guild, not destroyed/misused it in any way i noticed. thx in advance for fixing this issue. Your's, Methusalemm.

  8. #8
    Dexidrine's Avatar
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    Nov 2014
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    what about other real guild leader as dammalefique/damedulac don't get any answer nor ticket number? german first as usual???
    skelia, kingofmac and damedulac are all quality players and not cheaters!! if your game is bugged, it is not their fault and they didn't have to be banned without any explication nor advertising about what would happening after a stupid at all kind of hotfix !!
    so do what to do and let them back in game with account as quick as possible!
    I know that the moderator here just can report to the dev team, and Nothing more, but if the moderators do their job, support must do Something for this players!!
    it is a lot of players that wan't them back!!
    regards,
    dexidrine/mystrelle/abomiffreux/abracadapaf/snfu/ect....

  9. #9

    Join Date
    Oct 2014
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    11
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    I want to say that the ticket number noted before concerns my own charachter "Kingofmac".
    I dont know the number of the other complaint...

  10. #10
    Community Team BB_Eraya's Avatar
    Join Date
    Aug 2014
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    2,110
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    Quote Originally Posted by Kingofmac View Post
    It has already been done...
    I am waiting for a answer, since 3 days
    You have received two replies already on your support request. Please check your spam folder.


    For all guild leaders who were banned but in your opinion should not have; please them contact support and it will be handled accordingly.

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