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Thread: Five server outages within 9 days

  1. #1

    Join Date
    May 2016
    Posts
    47
    Server
    DE01

    Five server outages within 9 days

    Today the server is down again. This is the fifth time in the past 9 days.

    Based on consistent precedent over the recent days, I would expect the following to happen:
    • No official explanation
    • No official apology
    • No refunds for any shards/licences that were active
    • The server will be restarted after somewhere between 12 and 24 hours of downtime.
    • Within 1-2 days it will again be offline because the restart actually has done nothing to address the problem.

  2. #2

    Join Date
    May 2016
    Posts
    47
    Server
    DE01
    PS.

    If this thread is closed because it doesn't "comply" with something, then such an act of censorship will result in me never playing this game again.

  3. #3
    Community Team BB_Eraya's Avatar
    Join Date
    Aug 2014
    Posts
    2,110
    Server
    DE01
    Hi WilliamTell,

    I understand your frustration regarding the login issues. Our team is working with the highest priority on finding what's causing this. Apologies for the inconvenience!

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