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Thread: Login Issues Topic

  1. #11

    Join Date
    Mar 2018
    Posts
    1
    Server
    DE01
    I was in a battle then kicked out and told I did not have flash player on my system. I did everything including removal and reinstalling no good nothing works.

  2. #12

    Join Date
    Oct 2015
    Posts
    66
    Server
    DE01
    Read the previous posts on this topic. You need to enable FlashPlayer manually in your browser.

  3. #13

    Join Date
    Oct 2014
    Posts
    3
    Server
    DE01
    today server down no announcement and no ingame warning that server will be down. Quite nice for all the maintenance this week and no compensation. Settler online we did get a small one

  4. #14

    Join Date
    Jan 2015
    Location
    Cologne
    Posts
    6
    Server
    DE01
    hi@all,

    i have a huge Problem. I was able to log on to the homepage today and started the game. However, during the load time, I was confronted with various virus attacks from the server, which I was able to fend off so far. However, I did not get access to the game, but I stuck in the loading screen. Greetz Mathrael

  5. #15

    Join Date
    Sep 2014
    Posts
    75
    Server
    DE01
    Quote Originally Posted by Mathrael View Post
    hi@all,

    i have a huge Problem. I was able to log on to the homepage today and started the game. However, during the load time, I was confronted with various virus attacks from the server, which I was able to fend off so far. However, I did not get access to the game, but I stuck in the loading screen. Greetz Mathrael
    How have you determined attacks were coming from the server and what they look like?

  6. #16

    Join Date
    Oct 2014
    Posts
    1
    Server
    DE01
    Hero Name: Erishkegal
    Location: I forget the exact place, i think it was on Namtaru's Claw after doing daily quest kill 3000 swarm.
    Error Message: "Authentication failed."
    Actions Before getting stuck: It has been more than a week since the last time I logged in, my house-mate said that he had been playing my heroes and got banned.


    is there any possible solution so that i'm able to get back my heroes? i've spent hundreds of dollars and then suddenly vanish.

  7. #17
    Community Team BB_Eraya's Avatar
    Join Date
    Aug 2014
    Posts
    2,110
    Server
    DE01
    Hi Origanic,

    The message 'Authentication Failed' appears if you have Boss Troops on your account. Your account is permanently banned. More information: https://forum.clb.heroes-online.com/...mp-Boss-Troops

    Please do not reply in this topic, as this topic is for LOGIN ISSUES only.

  8. #18
    PeterB007's Avatar
    Join Date
    Feb 2015
    Location
    Trier
    Posts
    39
    Server
    DE01
    Hero Name: Imperius and all other Heros
    Location: unkwown
    Error Message: endless loading
    Actions Before getting stuck: nothing, waiting on chat issue
    My Name is Bond - Painful Bond
    HeroName: PeterB007 - _Imperius - Venomizer - Atalanta
    Guild: _300_


  9. #19

    Join Date
    May 2016
    Posts
    47
    Server
    DE01
    Cannot get into the game at all today. Endless loading screens.

  10. #20

    Join Date
    Aug 2014
    Posts
    47
    Server
    DE01
    Hero Name: IamNobody and ll others in account
    Location: Falkenhorst (falcon reach)
    Error Message: non, endless loading screen
    Actions Before getting stuck: nothing, first Login today

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