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Thread: MMHO won't load

  1. #1

    Join Date
    Jul 2018
    Posts
    19
    Server
    DE01

    Exclamation MMHO won't load

    Dear Support team,

    I am currently unable to finish loading my one & only hero character.

    This character had just started the final chapter, and was using the portal to Falcon's Reach. This portal attempt took a long time in the game so I attempted to reload the game, but it will not finish loading.

    I have tried clearing the cache and cookies, as well as trying to load the game on a different browser - Chrome and Firefox have been tried, and waited for the game to load for over 10 minutes.

    Please help, and advise whether the same problem may occur if I try to enter Falcon's Reach again later.

  2. #2
    eee's Avatar
    Join Date
    Apr 2018
    Posts
    1
    Server
    DE01
    Please post your message in the Login Issues Topic section and in the following format:
    Hero Name:
    Location:
    Error Message:
    Actions Before getting stuck:

    /!-ALL OTHER MESSAGES WILL BE REMOVED. /! \

  3. #3

    Join Date
    May 2016
    Posts
    47
    Server
    DE01
    Why don't you fix the problem, instead of wasting time arguing about the format of people's posts about the problem?

  4. #4

    Join Date
    May 2016
    Posts
    47
    Server
    DE01
    The format that want doesn't even make sense. We can't log in. We haven't got a location. We haven't got an error message. We haven't even chosen a hero to put "hero name". And we haven't done any actions before getting stuck.

    Come up with a different format that makes sense, and people might use it when endless loading screens are happening.

  5. #5

    Join Date
    Jul 2018
    Posts
    19
    Server
    DE01
    Quote Originally Posted by MOD_LIA View Post
    Please post your message in the Login Issues Topic section and in the following format:
    Hero Name:
    Location:
    Error Message:
    Actions Before getting stuck:

    /!-ALL OTHER MESSAGES WILL BE REMOVED. /! \
    Done.

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