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Thread: Cant login, catcha requis

  1. #1

    Join Date
    Aug 2018
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    3
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    DE01

    Cant login, catcha requis

    Hello

    Sorry, for my english, im not very good, but i try :-)

    I make another account, because it was impossible to write to you with mine, i make account with facebook and its incredible, its good, i can play with this new char.
    But i dont want to play with another account, i m happy with mine :-)

    Name of my character is Bandanahya

    Since today, this afternoon, i cant connect with my account. When i try to connect, a message appeared, in french its "Catcha requis
    Veuillez résoudre le Captcha suivant pour aller à l'identification"
    I can do nothing.

    I have a macbook pro, i but it yesterday, i was use the one of my family, its was good with it, but now, i have the problem with it to.

    i use firefox, i disconnect all like adblock, ghostery.

    I try with safary, google chrome, same problem.

    Thank you for your attention

  2. #2

    Join Date
    Aug 2018
    Posts
    1
    Server
    DE01
    just exit login and press login again. it will log you in

  3. #3

    Join Date
    Aug 2018
    Posts
    3
    Server
    DE01
    Thank you for your reponse Elfiya :-)

    But its the same, i try to connect with my mail account, the same message appear

  4. #4

    Join Date
    Apr 2018
    Posts
    6
    Server
    DE01
    Hello The problem is done, i make a new wordpass, and now i can play :-)

  5. #5
    Community Team BB_Eraya's Avatar
    Join Date
    Aug 2014
    Posts
    2,110
    Server
    DE01
    Hi,

    This Captcha issue is being investigated and worked on. Until they have found a permanent solution, the temporary solution is to create a new password after which you can log in again.

    Best,
    Eraya

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